FAQ

Because we are an online store and not a physical traditional store there is no local pick up on this art work or viewing of artwork prior to sale if you have any further questions or need more photos just email us and will endeavour help you further.

Because we are an online store and not a physical traditional store there is no local pick up on this piece or viewing of piece prior to sale if you have any further questions or need more photos just email us and will endeavour help you further.

Because we are an online store and not a physical traditional store there is no local pick up on this piece or viewing of pottery prior to sale (at this stage) if you have any further questions or need more photos just email us and will endeavour help you further.

You can Contact us about combining postage.

We will combine postage where possible and safe to do so, THIS MAY save you money if you buy more than one art work.

Please note that some art works cannot be combined because of delicate nature e.g. Delicate Glass, fragile frames, large size, etc.

You can Contact us about combining postage.

We will combine postage where possible and safe to do so, THIS MAY save you money if you buy more than one piece.

Please note that some pottery cannot be combined because of delicate nature e.g. large size, delicate features etc.

You can Contact us about combining postage.

We will combine postage where possible and safe to do so, THIS MAY save you money if you buy more than one piece.

Please note that some pieces cannot be combined because of delicate nature e.g. large size, delicate features etc.

Please Note Australian Domestic Buyers as part of the purchase price when you purchase this Artwork it will be covered by Insurance (loss/Damage) we also Ship your Artwork via Australia Post / Pack & Send which will require a signature on delivery for extra security

Please Note Australian Domestic Buyers as part of the purchase price when you purchase this piece it will be covered by Insurance (loss/Damage) we also Ship your piece via Australia Post which will require a signature on delivery for extra security.

International Buyers are most welcome to purchase from our shop, please note that if you want to purchase from us you will have to request an invoice at checkout, so we can work out a postage quote, insurance quote and send you an updated invoice.

The insurance quote includes insurance for loss, non-delivery and breakage, we don’t cover Postage costs, Insurance costs or International applicable taxes and duties in listed price.

International Buyers are most welcome to purchase from our shop, please note that if you want to purchase pottery over 2kg in weight, you will have to request an invoice at checkout, so we can work out a postage quote, insurance quote and send you an updated invoice.

The insurance quote includes insurance for loss, non-delivery and breakage, we don’t cover Postage costs, Insurance costs or International applicable taxes and duties in listed price.

International Buyers are most welcome to purchase from our shop, please note that if you want to purchase from us you will have to request an invoice at checkout, so we can work out a postage quote, insurance quote and send you an updated invoice.

The insurance quote includes insurance for loss, non-delivery and breakage, we don’t cover Postage costs, Insurance costs or International applicable taxes and duties in listed price.

Pottery glazes:

Pottery glaze sustainability and durability rely on precise glaze chemistry engineering. By optimizing formulations, we at TMC Pottery enhance glaze durability, reducing environmental impact. Sustainable glazes use low-toxicity ingredients and locally sourced materials. Balancing silica, alumina, and controlled flux ratios ensures longevity and wear resistance. These approaches promote lasting glaze resilience and eco-friendly ceramics.

Clays:

Pottery clay sustainability and durability depend on the quality and firing process. Low-absorption clay, fired to the manufacturer’s recommended temperature, ensures resilience and longevity. This method conserves resources by reducing water absorption and potential cracking. Using well-sourced, environmentally-friendly clay promotes eco-friendly ceramics. Proper firing enhances the durability and sustainability of pottery, resulting in long-lasting, high-quality creations.

The ceramics clay we use at TMC Pottery is fired to the manufacturer’s recommended temperature. This ensures a very low absorption rate, as indicated in their own data sheets.

You can zoom in on images when on the desktop by hovering over the image which brings up the zoom box on the image and then use your scroll wheel to zoom further in or out.

On mobile, you can click the image to zoom on the clicked area or you can click the magnified glass in the top corner of the image to allow you to zoom further.

Certainly! Our commitment to food safety is paramount. Every piece of our functional ware is crafted using up-to-date glaze chemistry to create durable glazes meticulously formulated by our skilled glaze technician. These specially formulated glazes prioritize both durability and food safety, ensuring peace of mind for our customers as they enjoy our exquisite pottery. 

Absolutely! Every piece in our collection undergoes a meticulous process where we apply our specially crafted glazes, meticulously developed by harnessing the principles of chemistry. This careful formulation ensures not only stunning aesthetics but also unparalleled durability, making our pottery resilient enough to endure the demands of modern living. Whether you’re reheating leftovers in the microwave or cleaning up after a meal in the dishwasher, you can trust that our pieces will maintain their beauty and functionality for years to come. 

Your satisfaction is our utmost priority. In the rare event that you find yourself less than delighted with the quality of our exquisite pottery, we offer a hassle-free solution. Simply return the item to us, and we’ll refund your purchase price in full. Please note that return postage will also be covered by us. This guarantee reflects our unwavering commitment to ensuring that every customer is completely satisfied with their experience at TMC Pottery.

You can view our Privacy Policy here.

You can view our Cookie Policy here.

And you can view our Purchasing, Shipping & Returns here.

You can view our Privacy Policy here.

You can view our Cookie Policy here.

And you can view our Purchasing, Shipping & Returns here.

You can view our Privacy Policy here.

You can view our Cookie Policy here.

And you can view our Purchasing, Shipping & Returns here.

For domestic and international, we usually send your items in 0 – 3 business days after cleared payment.

Delivery for domestic items will take between 3-7 business days to arrive, for international items delivery speed will depend on your location.

For more information visit Purchasing Shipping and Returns.

Most of the artwork we sell are of an antique or vintage era and reflect this in condition, they are not in new condition unless stipulated.

We have a scale we use of Excellent Condition: No visible flaws Chips scratches or wear – Great Condition: May have flaws Chips scratches and wear – Good Condition: Does have significant flaws Chips scratches and wear in as found condition

We also add additional condition information to the listing description & photos play an important role in condition description.

Most of the pieces we sell are of an antique or vintage era and reflect this in condition, they are not in new condition unless stipulated.

We have a scale we use of Excellent Condition: No visible flaws Chips scratches or wear – Great Condition: May have flaws Chips scratches and wear – Good Condition: Does have significant flaws Chips scratches and wear in as found condition

We also add additional condition information to the listing description & photos play an important role in condition description.